CaptionHub incident

Speechmatics issues causing failed transcription and alignment

Minor

Resolved after 23 hours 23 minutes, affecting Core application, on October 29, 2025.

investigating Oct 29, 2025, 04:26 PM UTC

You may experience failures in transcription or alignment using Speechmatics due to an incident at their end. You can find more information on their [status page](https://status.speechmatics.com/)

Started: Oct 29, 2025, 04:26 PM UTC
Resolved: Oct 30, 2025, 03:49 PM UTC
Duration: 23h 23m
Detected by Pingoru: Oct 29, 2025, 04:26 PM UTC

Affected components

Core application

Update timeline

investigating Oct 29, 2025, 04:26 PM UTC

You may experience failures in transcription or alignment using Speechmatics due to an incident at their end. You can find more information on their [status page](https://status.speechmatics.com/)
resolved Oct 30, 2025, 03:49 PM UTC

This incident has now been resolved

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