CaptionHub Outage History

CaptionHub is up right now

Pingoru has recorded 3 incidents for CaptionHub: 1 in the last 12 months and 0 in the last 90 days.

Source: status.captionhub.com

3incidents recorded
1last 12 months
0last 90 days
53 minutestypical duration

Incidents, newest first

Minor April 8, 2026 Partial outtage of Speechmatics transcriptions 52m Core application

Started Apr 08, 2026, 09:40 AM UTC· resolved Apr 08, 2026, 10:33 AM UTC

  1. identified Apr 08, 2026, 09:40 AM UTC

    Some Speechmatics auto transcriptions are not being processed, an issue has been identified and they will be processed within the next few hours.

  2. resolved Apr 08, 2026, 10:33 AM UTC

    The issue has been resolved and prior stuck auto transcriptions have been processed.

Read the full incident report →

Minor October 29, 2025 Speechmatics issues causing failed transcription and alignment 23h 23m Core application

Started Oct 29, 2025, 04:26 PM UTC· resolved Oct 30, 2025, 03:49 PM UTC

  1. investigating Oct 29, 2025, 04:26 PM UTC

    You may experience failures in transcription or alignment using Speechmatics due to an incident at their end. You can find more information on their [status page](https://status.speechmatics.com/)

  2. resolved Oct 30, 2025, 03:49 PM UTC

    This incident has now been resolved

Read the full incident report →

Minor October 20, 2025 Technical issues with our SSO and billing services 1d 14h Core application

Started Oct 20, 2025, 08:32 AM UTC· resolved Oct 21, 2025, 10:59 PM UTC

  1. monitoring Oct 20, 2025, 08:32 AM UTC

    We are experiencing issues with our single sign-on provider (SSO). This means that you may be unable to log in with SSO. This is ultimately due to issues that are currently impacting Amazon Web Service us-west-1 region. You can check the status page of these providers here: * [https://status.workos.com/](https://status.workos.com/) * [https://health.aws.amazon.com/health/status](https://health.aws.amazon.com/health/status) If you are an SSO user and need emergency access to CaptionHub, please contact our support team: [https://app.captionhub.com/support](https://app.captionhub.com/support)

  2. investigating Oct 20, 2025, 08:52 AM UTC

    We have tested other services and most appear to not be impacted. However, our billing service is currently experiencing issues too, due to the same issue, meaning that you may experience issues downloading from CaptionHub. If you urgently need to download anything from CaptionHub, please contact our support team.

Read the full incident report →