CaptionHub incident

Partial outtage of Speechmatics transcriptions

Minor

Resolved after 52 minutes, affecting Core application, on April 8, 2026.

resolved Apr 08, 2026, 10:33 AM UTC

The issue has been resolved and prior stuck auto transcriptions have been processed.

Started
Apr 08, 2026, 09:40 AM UTC
Resolved
Apr 08, 2026, 10:33 AM UTC
Duration
52m
Detected by Pingoru
Apr 08, 2026, 09:40 AM UTC

Affected components

Core application

Update timeline

  1. identified Apr 08, 2026, 09:40 AM UTC

    Some Speechmatics auto transcriptions are not being processed, an issue has been identified and they will be processed within the next few hours.

  2. resolved Apr 08, 2026, 10:33 AM UTC

    The issue has been resolved and prior stuck auto transcriptions have been processed.

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