CapaSystems CapaOne Outage History

CapaSystems CapaOne is up right now

Pingoru has recorded 35 incidents for CapaSystems CapaOne: 22 in the last 12 months and 0 in the last 90 days.

Source: status.capaone.com

35incidents recorded
22last 12 months
0last 90 days
44 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking CapaSystems CapaOne in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20264178 of 720 (25%)
May 20265167 of 744 (22%)
June 2026678 of 720 (11%)
July 202607 of 744 (1%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 514 (0%)

Incidents, newest first

Notice June 30, 2026 The system is partially degraded 20h 6m CapaOne Core

Started Jun 30, 2026, 11:03 AM UTC· resolved Jul 01, 2026, 07:09 AM UTC

  1. investigating Jun 30, 2026, 11:03 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 01, 2026, 07:09 AM UTC

    Service restored

Read the full incident report →

Minor June 23, 2026 Parts of the system has temporary outage 23h 3m CapaOne Core, Company Apps / Scripts, Reliability, Network and 7 more

Started Jun 23, 2026, 08:10 AM UTC· resolved Jun 24, 2026, 07:13 AM UTC

  1. investigating Jun 23, 2026, 08:10 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 23, 2026, 09:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 24, 2026, 07:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026 Azure sync not working 1d 20h CapaOne Core

Started Jun 22, 2026, 12:24 PM UTC· resolved Jun 24, 2026, 09:16 AM UTC

  1. identified Jun 22, 2026, 12:24 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 23, 2026, 06:02 AM UTC

    A fix has been made, and now the Azure syncs will catch up over the next hours.

  3. monitoring Jun 24, 2026, 07:14 AM UTC

    The fixes made wasn't sufficient. We continue to improve the situation

  4. resolved Jun 24, 2026, 09:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 16, 2026 CapaOne has sporadic failures 3h 35m CapaOne Core, Company Apps / Scripts, CapaPacks, Reliability and 11 more

Started Jun 16, 2026, 07:02 AM UTC· resolved Jun 16, 2026, 10:37 AM UTC

  1. investigating Jun 16, 2026, 07:02 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 16, 2026, 07:02 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 16, 2026, 07:54 AM UTC

    A cloud provider restarted som services which caused temporary downtime

  4. resolved Jun 16, 2026, 10:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 3, 2026 CapaOne is not responding 4h 21m CapaOne Core, CapaOne Drivers, CapaOne Provisioning, CapaOne Privileges and 3 more

Started Jun 03, 2026, 08:04 AM UTC· resolved Jun 03, 2026, 12:26 PM UTC

  1. investigating Jun 03, 2026, 08:04 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 03, 2026, 08:05 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 03, 2026, 08:14 AM UTC

    A Cloud provider caused a server nodes restart. Servers seems up again

  4. resolved Jun 03, 2026, 12:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 1, 2026 Issue Creating New Users 2h 21m CapaOne Core

Started Jun 01, 2026, 07:27 AM UTC· resolved Jun 01, 2026, 09:48 AM UTC

  1. investigating Jun 01, 2026, 07:27 AM UTC

    We are currently experiencing an issue where new user creation is not functioning as expected. Our team is actively investigating and working on a resolution. We apologize for the inconvenience and will provide updates as soon as more information is available.

  2. monitoring Jun 01, 2026, 07:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 01, 2026, 09:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 26, 2026 Apple enrollment fails on finding SCEP service 6d 5h CapaOne Apple MDM

Started May 26, 2026, 06:17 AM UTC· resolved Jun 01, 2026, 11:55 AM UTC

  1. investigating May 26, 2026, 06:17 AM UTC

    We are currently investigating this issue.

  2. identified May 26, 2026, 10:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 27, 2026, 07:05 AM UTC

    We are still working on this issue. We have identified the problem but it still needs some verification

  4. identified May 27, 2026, 12:12 PM UTC

    We are unfortunately still struggling with this issue. We hope we have a solution soon

  5. identified May 28, 2026, 07:33 AM UTC

    We have identified several issues which has caused multiple problems on top of each other. We are fixing one problem a time and will hopefully be ready with a solution as soon as possible

  6. identified May 29, 2026, 08:10 AM UTC

    Hopefully we are very close for a solution

  7. identified May 29, 2026, 12:36 PM UTC

    We have now found a solution for this problem. It is right now being tested over the weekend, and we plan to release the solution on Monday 1. July

  8. identified Jun 01, 2026, 07:14 AM UTC

    During the day we will roll out the fixes made for this problem. It will be a staged deployment where we enable some organizations at a time. Hopefully this will be the end of this long saga.

  9. monitoring Jun 01, 2026, 11:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  10. resolved Jun 01, 2026, 11:55 AM UTC

    This incident has been resolved.

  11. postmortem Jun 04, 2026, 07:43 AM UTC

    21\. May: Release of new routing design for services 22\. May: First error report Apple enrollment fails on some organizations but not all. This is fixed and tested the same day. 25\. May - 29. May: Problem has reappeared. Now it is being investigated in much higher detail, and several fixes and restructures is made. 30\. May - 1. June: Corrections is running in test environment. 1\. June: Release to production

Read the full incident report →

Notice May 22, 2026 Apple enrollment fails 4h 52m CapaOne Apple MDM

Started May 22, 2026, 08:04 AM UTC· resolved May 22, 2026, 12:56 PM UTC

  1. investigating May 22, 2026, 08:04 AM UTC

    We are currently investigating this issue.

  2. resolved May 22, 2026, 12:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 19, 2026 ServiceDesk Phone Unavailable 6h 27m CapaSystems Support

Started May 19, 2026, 06:34 AM UTC· resolved May 19, 2026, 01:01 PM UTC

  1. investigating May 19, 2026, 06:34 AM UTC

    Our ServiceDesk phone is currently unavailable due to an issue with our phone provider. Please contact us via email at [email protected] instead. Our provider is working on resolving the issue and expects service to be restored by 13:00 CEST. Best regards, The CapaOne Team

  2. investigating May 19, 2026, 06:44 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 19, 2026, 01:01 PM UTC

    We are continuing to investigate this issue.

  4. resolved May 19, 2026, 01:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 11, 2026 Apple enrollment with Microsoft authentication fails 5h 16m CapaOne Apple MDM

Started May 11, 2026, 08:56 AM UTC· resolved May 11, 2026, 02:12 PM UTC

  1. investigating May 11, 2026, 08:56 AM UTC

    We are currently investigating this issue

  2. identified May 11, 2026, 10:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 11, 2026, 02:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 5, 2026 Software Packages can't download 1h 26m Company Apps / Scripts, CapaPacks, CapaImages, Repository Apps and 3 more

Started May 05, 2026, 08:19 AM UTC· resolved May 05, 2026, 09:45 AM UTC

  1. investigating May 05, 2026, 08:19 AM UTC

    We are currently investigating the issue

  2. identified May 05, 2026, 08:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 05, 2026, 09:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 05, 2026, 09:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026 Service Degradation – Login Issues 1d 22h CapaOne Core

Started Apr 29, 2026, 12:45 PM UTC· resolved May 01, 2026, 11:01 AM UTC

  1. investigating Apr 29, 2026, 12:45 PM UTC

    We are currently investigating an issue causing slower data loading in CapaOne. This may result in login timeouts for some users. Our team is actively working to identify and resolve the issue. We will provide updates as more information becomes available.

  2. investigating Apr 29, 2026, 01:18 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 29, 2026, 01:19 PM UTC

    a fix has been implemented and we are monitoring the results

  4. monitoring Apr 29, 2026, 08:25 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 01, 2026, 11:01 AM UTC

    The incident has been resolved

Read the full incident report →

Minor April 24, 2026 Application Manager: Company Apps 55m Company Apps / Scripts

Started Apr 24, 2026, 07:12 AM UTC· resolved Apr 24, 2026, 08:07 AM UTC

  1. investigating Apr 24, 2026, 07:12 AM UTC

    We are currently experiencing an error with newly created Custom Applications that will not install correctly. 📢 Next Update: Will be shared as soon as new information is available

  2. resolved Apr 24, 2026, 08:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 20, 2026 CapaSystems Support is Down 20h 17m CapaSystems Support

Started Apr 20, 2026, 09:36 AM UTC· resolved Apr 21, 2026, 05:54 AM UTC

  1. identified Apr 20, 2026, 09:36 AM UTC

    CapaSystems Web Support is currently unavailable due to an issue with one of our service providers. Please contact us by phone at +45 70 10 70 55 for assistance.

  2. identified Apr 20, 2026, 09:51 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 21, 2026, 05:54 AM UTC

    Network issues at the provider have been resolved.

Read the full incident report →

Minor April 1, 2026 New Users will not receive a Welcome Email 5d 1h CapaOne Core

Started Apr 01, 2026, 01:32 PM UTC· resolved Apr 06, 2026, 02:59 PM UTC

  1. identified Apr 01, 2026, 01:32 PM UTC

    New users are currently not receiving emails due to an issue with our hosting provider’s mail service. We are awaiting a fix.

  2. resolved Apr 06, 2026, 02:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 19, 2026 CapaOne Agent 132 is not signed correctly 1d 3h CapaOne Privileges

Started Feb 19, 2026, 08:58 AM UTC· resolved Feb 20, 2026, 12:41 PM UTC

  1. identified Feb 19, 2026, 08:58 AM UTC

    We have identified that Agent 132 is not signed correctly. Because of this, the agent may be flagged as a potential virus by antivirus or security software. The issue is related to the code-signing of the agent and is currently being investigated. An updated, correctly signed version will be provided.

  2. monitoring Feb 19, 2026, 11:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2026, 12:41 PM UTC

    This issue is resolved in Agent 139, which is correctly signed and should no longer trigger false-positive detections.

Read the full incident report →

Notice February 16, 2026 Issues accessing the Service Desk 3h 12m CapaSystems Support

Started Feb 16, 2026, 08:30 AM UTC· resolved Feb 16, 2026, 11:43 AM UTC

  1. identified Feb 16, 2026, 08:30 AM UTC

    We are currently experiencing login issues with our Service Desk system. This is due to a network configuration change by one of our cloud providers. Our team is actively adjusting our infrastructure to restore full access. We apologize for the inconvenience.

  2. monitoring Feb 16, 2026, 08:41 AM UTC

    We have adjusted our infrastructure and everything is operational again. We are monitoring the situation.

  3. resolved Feb 16, 2026, 11:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 28, 2026 Long load times 3h 14m CapaOne Core, Company Apps / Scripts, Reliability, Network and 5 more

Started Jan 28, 2026, 07:48 AM UTC· resolved Jan 28, 2026, 11:02 AM UTC

  1. identified Jan 28, 2026, 07:48 AM UTC

    We are currently experiencing long load times on the CapaOne platform. One of our service providers are performing scheduled maintenance on their datacenters. We are monitoring the situation closely and will update this page as soon as possible.

  2. resolved Jan 28, 2026, 11:02 AM UTC

    Everything is back to normal operation

Read the full incident report →

Notice November 24, 2025 Intermittent issues with ServiceDesk 13d 22h CapaSystems Support

Started Nov 24, 2025, 02:42 PM UTC· resolved Dec 08, 2025, 12:59 PM UTC

  1. investigating Nov 24, 2025, 02:42 PM UTC

    We are currently experiencing intermittent issues with our ServiceDesk solution. We are investigating the issue. In the meantime, please contact us directly via email at [email protected] or call us at +45 70 10 70 55 to raise a support ticket.

  2. investigating Nov 27, 2025, 07:02 AM UTC

    We are still investigating this issue.

  3. monitoring Nov 28, 2025, 09:51 AM UTC

    We have implemented a fix an are monitoring the result.

  4. resolved Dec 08, 2025, 12:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2025 CapaOne Down 23h 53m CapaOne Core, Company Apps / Scripts, CapaPacks, Reliability and 10 more

Started Nov 18, 2025, 11:46 AM UTC· resolved Nov 19, 2025, 11:40 AM UTC

  1. investigating Nov 18, 2025, 11:46 AM UTC

    Cloudflare is currently experiencing a global outage impacting network traffic and DNS resolution. Our team is monitoring the situation closely.

  2. investigating Nov 18, 2025, 12:55 PM UTC

    We are still monitoring the issue

  3. monitoring Nov 18, 2025, 06:13 PM UTC

    Cloudflare has resolved the issue and we are monitoring the situation closely

  4. resolved Nov 19, 2025, 11:40 AM UTC

    Everything is operational again

Read the full incident report →

Minor November 5, 2025 Service Alert – CapaOne 1d 2h CapaOne Core, Company Apps / Scripts, Reliability, Network and 5 more

Started Nov 05, 2025, 01:48 PM UTC· resolved Nov 06, 2025, 04:31 PM UTC

  1. identified Nov 05, 2025, 01:48 PM UTC

    We are currently experiencing sporadic availability issues with CapaOne, due to a major breakdown at one of our cloud providers. 📢 Next Update: Will be shared as soon as new information is available

  2. identified Nov 05, 2025, 01:50 PM UTC

    Observed sporadic availability issues across all subsystems of CapaOne

  3. monitoring Nov 06, 2025, 06:47 AM UTC

    The cloud provider has solved the issue and everything seems to be running again. We will monitor the platform.

  4. resolved Nov 06, 2025, 04:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 31, 2025 Slow file uploads 3d 17h Repository Apps

Started Oct 31, 2025, 01:44 PM UTC· resolved Nov 04, 2025, 07:00 AM UTC

  1. investigating Oct 31, 2025, 01:44 PM UTC

    The initial phase of file uploads to CustomApps is running slow. We are investigating the issue.

  2. monitoring Nov 03, 2025, 08:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2025, 07:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 15, 2025 Support system issues 3d 4h CapaSystems Support

Started Oct 15, 2025, 06:38 AM UTC· resolved Oct 18, 2025, 11:04 AM UTC

  1. identified Oct 15, 2025, 06:38 AM UTC

    We are experiencing issues with our support system. As a result, it's currently not possible to login to the system. We have identified the root cause of the problem and are working to resolve it. You can still contact us by email and phone.

  2. monitoring Oct 15, 2025, 11:16 AM UTC

    The issue has been resolved and we are monitoring the issue

  3. resolved Oct 18, 2025, 11:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 1, 2025 Android application linking 2d 4h CapaOne Android MDM

Started Oct 01, 2025, 06:14 AM UTC· resolved Oct 03, 2025, 11:00 AM UTC

  1. monitoring Oct 01, 2025, 06:14 AM UTC

    Yesterday between 14:20 and 15:20 GMT+2 an issue occurred with application linkage on Android endpoints. The issue caused existing applications on online Android endpoints to be uninstalled. A fix has been deployed, and all links have been re-established. Endpoints will automatically reinstall affected applications. Applications that require manual configuration may need to be reconfigured. We are monitoring the situation and sincerely apologize for the inconvenience.

  2. monitoring Oct 01, 2025, 06:27 AM UTC

    We are monitoring the situation

  3. resolved Oct 03, 2025, 11:00 AM UTC

    This incident has been resolved. If you continue to experience issues related to this incident, please contact our IT support team. Once again, we sincerely apologize for the inconvenience this incident has caused.

Read the full incident report →

Notice September 9, 2025 Inconsistent download failures for CapaPacks and CapaImages 2d 19h CapaPacks, CapaImages

Started Sep 09, 2025, 10:46 AM UTC· resolved Sep 12, 2025, 06:07 AM UTC

  1. investigating Sep 09, 2025, 10:46 AM UTC

    We are investigating an issue, where some users are experiencing inconsistent download failures with CapaPacks and CapaImages

  2. investigating Sep 09, 2025, 06:00 PM UTC

    We are still investigating this issue

  3. investigating Sep 10, 2025, 06:54 AM UTC

    We are continuing to investigate this issue

  4. investigating Sep 10, 2025, 12:27 PM UTC

    We are still investigating this issue

  5. investigating Sep 11, 2025, 05:38 AM UTC

    We are still investigating this issue

  6. monitoring Sep 11, 2025, 11:54 AM UTC

    We have identified the root cause of the issue and implemented a fix

  7. resolved Sep 12, 2025, 06:07 AM UTC

    The issue has been resolved

Read the full incident report →