Canvas Medical incident
Issues accessing Canvas
Resolved after 1 hour 52 minutes, affecting Web Application, on October 13, 2026.
This issue should now be resolved. Please contact [Canvas Support](https://canvas-medical.portal.usepylon.com/forms/standard) if you are still experiencing any difficulty accessing Canvas.
Affected components
Update timeline
- investigating Oct 13, 2026, 06:00 PM UTC
We are currently investigating reports of users unable to login into Canvas seeing 500 error, upon logging in seeing "response not successful" received status code 400\. We apologize of the disruption and will keep you updated.
- resolved Oct 13, 2026, 07:53 PM UTC
This issue should now be resolved. Please contact [Canvas Support](https://canvas-medical.portal.usepylon.com/forms/standard) if you are still experiencing any difficulty accessing Canvas.
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