Is Canvas Medical down?

Last checked 3m ago
Current status
Canvas Medical is up

No incidents right now.

Official status page: https://status.canvasmedical.com · Polled every 5 minutes · 11 components tracked

Canvas Medical is operational right now. Last checked 3m ago; the most recent incident resolved 3d ago.

Real-time Canvas Medical status, recent outages, and incident history — pulled directly from Canvas Medical's official status page at https://status.canvasmedical.com every 5 minutes. Pingoru tracks 11 Canvas Medical services and has captured 1 incident in the last 90 days (99.70% uptime). Get email, Slack, Discord, or webhook alerts the moment Canvas Medical reports a new incident — free for 5 monitors, no credit card.

Users who monitor Canvas Medical also follow these Payments services: Square Authorize.Net Cash App FreedomPay Worldpay Clover Klarna JotForm Wise Breadcrumb View all 6,000+ providers
Canvas Medical uptime 99.70% uptime · past 90 days
Mon Wed Fri
JunJulAugSep
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 7h 27m
    Started Sep 13, 2026, 06:28 PM UTC · Resolved Sep 14, 2026, 01:56 AM UTC
    Prescribing
    Timeline · 6 updates
    • investigating · Sep 13, 2026, 06:28 PM UTC

      We are aware and actively investigating errors on all electronic prescriptions stating `{'detail': 'The e-prescribing gateway could not be reached.}` We are currently investigating this incident.

    • identified · Sep 13, 2026, 06:36 PM UTC

      We have identified the issue and are working with Surescripts for a resolution plan. Please follow for additional updates.

    • identified · Sep 13, 2026, 07:05 PM UTC

      Surescripts has responded to our emergency ticket and we’re now following their recommended process. Further updates will be provided as information is received.

    • identified · Sep 13, 2026, 08:00 PM UTC

      We are continuing to work with Surescripts towards a resolution. We will provide updates as soon as new information is available.

    • identified · Sep 13, 2026, 11:06 PM UTC

      The Canvas team continues to work closely with a Surescripts escalation team. Additional updates will be provided as information is available.

    • resolved · Sep 14, 2026, 01:56 AM UTC

      Service has been restored to Surescripts. All incoming and outgoing messages to Surescripts are now sending successfully. Previous prescriptions with errors will need to be resent. Thank you for your patience while this issue was resolved.

    Latest: Service has been restored to Surescripts. All incoming and outgoing messages to Surescripts are now sending successfully. Previous prescriptions with errors will need to be resent.…

Outage history

Past 90 days · 1 incident View full outage history →