Is Canvas Medical down?
Last checked 3m agoNo incidents right now.
Canvas Medical is operational right now. Last checked 3m ago; the most recent incident resolved 3d ago.
Real-time Canvas Medical status, recent outages, and incident history — pulled directly from Canvas Medical's official status page at https://status.canvasmedical.com every 5 minutes. Pingoru tracks 11 Canvas Medical services and has captured 1 incident in the last 90 days (99.70% uptime). Get email, Slack, Discord, or webhook alerts the moment Canvas Medical reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Prescribing
Timeline · 6 updates
- investigating · Sep 13, 2026, 06:28 PM UTC
We are aware and actively investigating errors on all electronic prescriptions stating `{'detail': 'The e-prescribing gateway could not be reached.}` We are currently investigating this incident.
- identified · Sep 13, 2026, 06:36 PM UTC
We have identified the issue and are working with Surescripts for a resolution plan. Please follow for additional updates.
- identified · Sep 13, 2026, 07:05 PM UTC
Surescripts has responded to our emergency ticket and we’re now following their recommended process. Further updates will be provided as information is received.
- identified · Sep 13, 2026, 08:00 PM UTC
We are continuing to work with Surescripts towards a resolution. We will provide updates as soon as new information is available.
- identified · Sep 13, 2026, 11:06 PM UTC
The Canvas team continues to work closely with a Surescripts escalation team. Additional updates will be provided as information is available.
- resolved · Sep 14, 2026, 01:56 AM UTC
Service has been restored to Surescripts. All incoming and outgoing messages to Surescripts are now sending successfully. Previous prescriptions with errors will need to be resent. Thank you for your patience while this issue was resolved.
Latest: Service has been restored to Surescripts. All incoming and outgoing messages to Surescripts are now sending successfully. Previous prescriptions with errors will need to be resent.…
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- Started Sep 13, 2026, 06:28 PM UTC · Resolved Sep 14, 2026, 01:56 AM UTC · 7h 27m