Camunda incident

C8 SaaS Unreachable

Resolved after 3 hours 3 minutes, affecting Connectors and Console and 1 more, on November 18, 2025.

monitoring Nov 18, 2025, 02:03 PM UTC

Camunda 8 SaaS services are now restored. Connector services are functional but are unable to reach marketplace.camunda.com Camunda continues to monitor updates from Cloudfare about its restoration efforts.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 11:59 AM UTC
Resolved
Nov 18, 2025, 03:03 PM UTC
Duration
3h 3m
Detected by Pingoru
Nov 18, 2025, 11:59 AM UTC

Affected components

ConnectorsConsoleModelerOperateOptimizeTasklistToken Issuing & AuthenticationZeebe

Update timeline

  1. identified Nov 18, 2025, 11:59 AM UTC

    We are aware of a network issue affected the whole Camunda SaaS platform. We are working to mitigate the issue and will provide an update in the next [30min].

  2. identified Nov 18, 2025, 12:13 PM UTC

    Camunda SaaS is currently impacted by an on-going issue with our service provider Cloudflare. Our team is working to mitigate the issue and will provide an update within the next hour.

  3. monitoring Nov 18, 2025, 12:20 PM UTC

    Camunda is observing recovery, but does not yet have confirmation from Cloudflare that the issue is fully resolved. We are continuing to monitor and will post another update within the hour.

  4. monitoring Nov 18, 2025, 01:12 PM UTC

    Camunda is observing recovery, but does not yet have confirmation from Cloudflare that the issue is fully resolved. We are continuing to monitor and will post another update within the hour.

  5. monitoring Nov 18, 2025, 02:03 PM UTC

    Camunda 8 SaaS services are now restored. Connector services are functional but are unable to reach marketplace.camunda.com Camunda continues to monitor updates from Cloudfare about its restoration efforts.

  6. resolved Nov 18, 2025, 03:03 PM UTC

    The incident is now resolved for Camunda 8 SaaS.

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