Resolved after 2 hours, on November 18, 2025.
Resolved - One of the 3rd party tools the CSP portal uses for access to external links was impacted this morning by the Cloudlflare outage. This began about 7:30am and was resolved around 9:30 am EST external to TCR. The portal itself remained fully functional, but links to externally hosted data (links to the Terms and Conditions, the Knowledge Base, etc) were not functioning and you may have seen an error upon first logging in. The issue is now fully resolved and all external links are functioning as well. If you do see any issues, please open a support ticket by emailing [email protected] NOTE: There was no impact to the API at any time.
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Update timeline
- resolved Nov 18, 2025, 03:30 PM UTC
Resolved - One of the 3rd party tools the CSP portal uses for access to external links was impacted this morning by the Cloudlflare outage. This began about 7:30am and was resolved around 9:30 am EST external to TCR. The portal itself remained fully functional, but links to externally hosted data (links to the Terms and Conditions, the Knowledge Base, etc) were not functioning and you may have seen an error upon first logging in. The issue is now fully resolved and all external links are functioning as well. If you do see any issues, please open a support ticket by emailing [email protected] NOTE: There was no impact to the API at any time.
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