CallPotential incident

Storable CRM issue

Minor Resolved View vendor source →

CallPotential experienced a minor incident on September 5, 2025 affecting Storable CRM V2 and Contact Center V2 and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 12:29 PM UTC
Resolved
Sep 05, 2025, 02:33 PM UTC
Duration
2h 4m
Detected by Pingoru
Sep 05, 2025, 12:29 PM UTC

Affected components

Storable CRM V2Contact Center V2Collections V2

Update timeline

  1. investigating Sep 05, 2025, 12:29 PM UTC

    We are investigating an issue that is preventing users from completing different tasks within Storable CRM. We appreciate your patience as our team is working to resolve this issue. We’ll share updates here as soon as more information is available.

  2. investigating Sep 05, 2025, 12:30 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 05, 2025, 12:34 PM UTC

    Our team has implemented a fix and is monitoring the system to ensure stability and full recovery. We will provide further updates as we learn more.

  4. resolved Sep 05, 2025, 02:33 PM UTC

    This issue has been resolved. Thank you for your patience as we worked to resolve this issue.