CallPotential experienced a minor incident on September 22, 2025 affecting Storable CRM V2 and Contact Center V2 and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Storable CRM V2Contact Center V2Collections V2
Update timeline
- investigating Sep 22, 2025, 07:36 PM UTC
We're aware of an issue impacting Edge-integrated accounts in Storable CRM. These issues include, but are not limited to, move-in errors, email e-sign requests, receipt printing, tenant ledger views, and more. Our team is actively working to resolve these issues. We appreciate your patience and will provide updates as we learn more.
- identified Sep 22, 2025, 07:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 22, 2025, 09:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2025, 10:06 PM UTC
This incident has been resolved.