CallPotential experienced a minor incident on September 24, 2025 affecting Storable CRM V2 and Contact Center V2 and 1 more component, lasting 4h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2025, 01:13 PM UTC
We are currently investigating delays in data synchronization between Storable CRM and associated Facility Management Systems. Our engineering team is actively working to resolve the issue, and we will provide updates as more information becomes available. Thank you for your patience.
- monitoring Sep 24, 2025, 01:57 PM UTC
System performance appears to be improving, and our team is monitoring to confirm stability.
- monitoring Sep 24, 2025, 02:14 PM UTC
We are continuing to monitor for any further issues.
- identified Sep 24, 2025, 02:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 24, 2025, 05:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 24, 2025, 06:00 PM UTC
This incident has been resolved.