CacheFly incident

Logging and metric data issue

Major Resolved View vendor source →

CacheFly experienced a major incident on October 28, 2025 affecting Reporting / Log Delivery, lasting 5h 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 03:53 PM UTC
Resolved
Oct 28, 2025, 09:48 PM UTC
Duration
5h 55m
Detected by Pingoru
Oct 28, 2025, 03:53 PM UTC

Affected components

Reporting / Log Delivery

Update timeline

  1. investigating Oct 28, 2025, 03:53 PM UTC

    We are currently experiencing an issue with our logging and metrics data in the portal, as well as the log shipping feature. We are actively working on resolving the issue.

  2. identified Oct 28, 2025, 06:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 28, 2025, 07:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2025, 09:48 PM UTC

    This incident has been resolved.