CacheFly incident

SJC1 degraded performance

Major Resolved View vendor source →

CacheFly experienced a major incident on November 14, 2025 affecting SJC1, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 06:54 PM UTC
Resolved
Nov 14, 2025, 07:55 PM UTC
Duration
1h 1m
Detected by Pingoru
Nov 14, 2025, 06:54 PM UTC

Affected components

SJC1

Update timeline

  1. investigating Nov 14, 2025, 06:54 PM UTC

    We are experiencing degraded performance and elevated error rates in our SJC1 PoP. We are working on addressing the issue

  2. monitoring Nov 14, 2025, 07:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 14, 2025, 07:55 PM UTC

    This incident has been resolved.