Buzzeasy incident

Graia CCaaS Security Patching

Minor Resolved View vendor source →

Buzzeasy experienced a minor incident on October 25, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2025, 03:00 AM UTC
Resolved
Oct 25, 2025, 03:00 AM UTC
Duration
Detected by Pingoru
Oct 25, 2025, 03:00 AM UTC

Update timeline

  1. resolved Oct 25, 2025, 03:00 AM UTC

    Type: Maintenance Duration: 2 hours Affected Components: CCaaS Europe - Voice Services, CCaaS Americas - Voice Services Oct 25, 03:00:00 GMT+0 - Identified - Dear Customer, We would like to inform you that on 25-10-2025 there will be a scheduled maintenance window for applying security patches on the Graia CCaaS Voice components. Graia International: 25-10-2025 | 03:00 UTC | 2 h During this time all components will be operational, but we do anticipate a short voice service interruption during key moments of the update. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Graia Team Oct 25, 05:11:28 GMT+0 - Identified - The maintenance has been completed