Buzzeasy experienced a minor incident on December 6, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Dec 06, 2025, 04:00 AM UTC
Type: Maintenance Duration: 2 hours Affected Components: CCaaS Europe - Voice Services, CCaaS Americas - Voice Services, CCaaS International - AI Voice Bots Dec 6, 04:00:00 GMT+0 - Identified - Dear Customer, We would like to inform you that on 06-12-2025 there will be a scheduled maintenance window for applying security patches on the Graia CCaaS Voice components. Graia International: 06-12-2025 | 04:00 UTC | 2 h During this time all components will be operational, but we do anticipate a short voice service interruption during key moments of the update. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Graia Team Dec 6, 07:05:06 GMT+0 - Identified - The maintenance has been completed Dec 6, 06:14:24 GMT+0 - Identified - We need to extend this maintenance window but will close it as soon as we can.