Buzzeasy experienced a minor incident on January 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 24, 2026, 04:00 AM UTC
Type: Maintenance Duration: 2 hours and 30 minutes Affected Components: CCaaS Europe - Voice Services, CCaaS Americas - Voice Services, CCaaS International - AI Voice Bots Jan 24, 04:00:00 GMT+0 - Identified - Dear Customer, We would like to inform you that on 24-01-2026 there will be a scheduled maintenance window for applying security patches on the Graia CCaaS Voice components. Graia International: 24-01-2026 | 04:00 UTC | 2 h 30 min During this time all components will be operational, but we do anticipate a short voice service interruption during key moments of the update. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Graia Team