Buzzeasy incident

Graia CCaaS Software Patching

Minor Resolved View vendor source →

Buzzeasy experienced a minor incident on June 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2026, 03:00 AM UTC
Resolved
Jun 28, 2026, 03:00 AM UTC
Duration
Detected by Pingoru
Jun 28, 2026, 03:00 AM UTC

Update timeline

  1. resolved Jun 28, 2026, 03:00 AM UTC

    Type: Maintenance Affected Components: CCaaS International - AI Voice Bots, CCaaS Americas - Voice Services, CCaaS Europe - Voice Services Jun 24, 12:05:25 GMT+0 - Identified - Dear Customer, We would like to inform you that on 28-06-2026 there will be a scheduled maintenance window for applying software patches on the Graia CCaaS Voice components. Graia International: 28-06-2026 | 03:00 UTC | 2 h During this time all components will be operational, but we do anticipate a short voice service interruption during key moments of the update. Thank you for your understanding. If you have any questions, please contact us via the known communication channels. Kind Regards, Graia Team