Burner incident

Verification code outage

Resolved after 7 hours 35 minutes, affecting Verify Codes, on January 14, 2022.

monitoring Jan 14, 2022, 07:35 PM UTC

The issue has been resolved and we are continuing to monitor performance. If you're still having issues receiving a verification message, you can request a verification code by phone call instead. Please reach out to our support team at [email protected] if you're unable to request a code.

Started
Jan 14, 2022, 01:42 PM UTC
Resolved
Jan 14, 2022, 09:17 PM UTC
Duration
7h 35m
Detected by Pingoru
Jan 14, 2022, 01:42 PM UTC

Affected components

Verify Codes

Update timeline

  1. investigating Jan 14, 2022, 01:42 PM UTC

    We are currently seeing an outage delivering verification messages. We are working with our upstream provider to resolve the issue. You can receive a verification code by phone call instead. Please reach out to our support team at [email protected] if you're unable to request a code!

  2. monitoring Jan 14, 2022, 07:35 PM UTC

    The issue has been resolved and we are continuing to monitor performance. If you're still having issues receiving a verification message, you can request a verification code by phone call instead. Please reach out to our support team at [email protected] if you're unable to request a code.

  3. resolved Jan 14, 2022, 09:17 PM UTC

    This incident has been resolved.

Your product runs on more than Burner

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →