Bureau incident

Background Verification - Detailed, 3. Download Report

Minor

Resolved after 1 hour, affecting Background Verification - Detailed (3. Download Report), on May 16, 2026.

resolved May 16, 2026, 09:02 PM UTC

This is to inform you that the Background Verification - Detailed, 3\. Download Report API is now stable. The API is up and running as expected.

Started
May 16, 2026, 08:02 PM UTC
Resolved
May 16, 2026, 09:02 PM UTC
Duration
1h
Detected by Pingoru
May 16, 2026, 08:02 PM UTC

Affected components

Background Verification - Detailed (3. Download Report)

Update timeline

  1. investigating May 16, 2026, 08:02 PM UTC

    This is to inform you that we have detected fluctuation in the Background Verification - Detailed, 3\. Download Report API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved May 16, 2026, 09:02 PM UTC

    This is to inform you that the Background Verification - Detailed, 3\. Download Report API is now stable. The API is up and running as expected.

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