Bureau Outage History

Bureau degraded · 3 active incidents View live status →

Bureau had 105 outages in the last 2 years totaling 89h 32m of downtime — averaging 4.3 incidents per month.

There were 105 Bureau outages since April 2, 2026 totaling 89h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bureau.id

Minor June 17, 2026

PAN Verification - Advanced Service

Detected by Pingoru
Jun 17, 2026, 07:12 PM UTC
Resolved
Jun 17, 2026, 08:42 PM UTC
Duration
1h 30m
Affected: PAN (PAN Verification - Advanced)
Timeline · 2 updates
  1. investigating Jun 17, 2026, 07:12 PM UTC

    Dear Customer, We would like to inform you that the **PAN Verification - Advanced** service is currently experiencing instability due to issues at the source. As a result, you may notice higher response times and an increased failure rate. Our team is actively working to restore stability at the earliest. We will keep you updated as soon as the service is fully operational. We appreciate your patience and understanding. Please feel free to [reach out to us](mailto:[email protected]) if you have any questions or require further assistance. Best regards, Bureau Team

  2. resolved Jun 17, 2026, 08:42 PM UTC

    Dear Customer, We are pleased to inform you that the **PAN Verification - Advanced** service has now been fully restored. We appreciate your patience and understanding during this period. Please feel free to reach out if you have any further questions or need assistance. Best regards, Bureau Team

Read the full incident report →

Minor June 17, 2026

Aadhaar Search - from PAN

Detected by Pingoru
Jun 17, 2026, 06:07 PM UTC
Resolved
Jun 17, 2026, 07:07 PM UTC
Duration
59m
Affected: Aadhaar (Aadhaar Search - from PAN)
Timeline · 2 updates
  1. investigating Jun 17, 2026, 06:07 PM UTC

    This is to inform you that we have detected fluctuation in the Aadhaar Search - from PAN API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 17, 2026, 07:07 PM UTC

    This is to inform you that the Aadhaar Search - from PAN API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 17, 2026

Pre Screening Check

Detected by Pingoru
Jun 17, 2026, 04:47 PM UTC
Resolved
Jun 17, 2026, 07:02 PM UTC
Duration
2h 15m
Affected: Global Watchlists (Pre Screening Check)
Timeline · 2 updates
  1. investigating Jun 17, 2026, 04:47 PM UTC

    This is to inform you that we have detected fluctuation in the Pre Screening Check and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 17, 2026, 07:02 PM UTC

    This is to inform you that the Pre Screening Check API is now stable. The API is up and running as expected.

Read the full incident report →

Major June 17, 2026

AML PEP - Screening outage

Detected by Pingoru
Jun 17, 2026, 04:42 PM UTC
Resolved
Jun 17, 2026, 07:02 PM UTC
Duration
2h 19m
Affected: AML and PEP Screening and Monitoring (AML PEP - Screening)
Timeline · 2 updates
  1. investigating Jun 17, 2026, 04:42 PM UTC

    AML PEP - Screening cannot be accessed at the moment. This incident was created by an automated monitoring service.

  2. resolved Jun 17, 2026, 07:02 PM UTC

    AML PEP - Screening is now operational! This update was created by an automated monitoring service.

Read the full incident report →

Minor June 17, 2026

Aadhaar Verification Lite

Detected by Pingoru
Jun 17, 2026, 04:02 PM UTC
Resolved
Jun 17, 2026, 05:02 PM UTC
Duration
1h
Affected: Aadhaar (Aadhaar Verification Lite)
Timeline · 2 updates
  1. investigating Jun 17, 2026, 04:02 PM UTC

    This is to inform you that we have detected fluctuation in the Aadhaar Verification Lite API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 17, 2026, 05:02 PM UTC

    This is to inform you that the Aadhaar Verification Lite API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 17, 2026

GSTIN Search - from PAN (v1)

Detected by Pingoru
Jun 17, 2026, 02:12 PM UTC
Resolved
Jun 17, 2026, 02:17 PM UTC
Duration
4m
Affected: GST (GSTIN Search - from PAN (v1))
Timeline · 2 updates
  1. investigating Jun 17, 2026, 02:12 PM UTC

    This is to inform you that we have detected fluctuation in the GSTIN Search - from PAN (v1) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 17, 2026, 02:17 PM UTC

    This is to inform you that the GSTIN Search - from PAN (v1) API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 17, 2026

Background Verification - Detailed, 3. Download Report

Detected by Pingoru
Jun 17, 2026, 02:02 PM UTC
Resolved
Jun 17, 2026, 03:02 PM UTC
Duration
59m
Affected: Background Verification - Detailed (3. Download Report)
Timeline · 2 updates
  1. investigating Jun 17, 2026, 02:02 PM UTC

    This is to inform you that we have detected fluctuation in the Background Verification - Detailed, 3\. Download Report API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 17, 2026, 03:02 PM UTC

    This is to inform you that the Background Verification - Detailed, 3\. Download Report API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 17, 2026

GSTIN Search - from PAN

Detected by Pingoru
Jun 17, 2026, 01:32 PM UTC
Resolved
Jun 17, 2026, 02:57 PM UTC
Duration
1h 25m
Affected: GST (GSTIN Search - from PAN)
Timeline · 2 updates
  1. investigating Jun 17, 2026, 01:32 PM UTC

    This is to inform you that we have detected fluctuation in the GSTIN Search - from PAN API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 17, 2026, 02:57 PM UTC

    This is to inform you that the GSTIN Search - from PAN API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 17, 2026

Bank Account Verification - Penny Less

Detected by Pingoru
Jun 17, 2026, 01:27 PM UTC
Resolved
Jun 17, 2026, 02:07 PM UTC
Duration
39m
Affected: Bank Account Verification (Bank Account Verification - Penny Less)
Timeline · 2 updates
  1. investigating Jun 17, 2026, 01:27 PM UTC

    This is to inform you that we have detected fluctuation in the Bank Account Verification - Penny Less API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 17, 2026, 02:07 PM UTC

    This is to inform you that the Bank Account Verification - Penny Less API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 17, 2026

Vehicle Number Search - from Chassis - Advanced

Detected by Pingoru
Jun 17, 2026, 10:02 AM UTC
Resolved
Jun 17, 2026, 10:52 AM UTC
Duration
50m
Affected: Assets (Vehicle Number Search - from Chassis - Advanced)
Timeline · 2 updates
  1. investigating Jun 17, 2026, 10:02 AM UTC

    This is to inform you that we have detected fluctuation in the Vehicle Number Search - from Chassis - Advanced API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 17, 2026, 10:52 AM UTC

    This is to inform you that the Vehicle Number Search - from Chassis - Advanced API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 16, 2026

Driving License Verification - Pro

Detected by Pingoru
Jun 16, 2026, 09:22 AM UTC
Resolved
Jun 16, 2026, 11:07 AM UTC
Duration
1h 45m
Affected: Driving License (Driving License Verification - Pro)
Timeline · 2 updates
  1. investigating Jun 16, 2026, 09:22 AM UTC

    This is to inform you that we have detected fluctuation in the Driving License Verification - Pro API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 16, 2026, 11:07 AM UTC

    This is to inform you that the Driving License Verification - Pro API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 16, 2026

Employment Verification and PF Filing

Detected by Pingoru
Jun 16, 2026, 06:32 AM UTC
Resolved
Jun 16, 2026, 10:54 AM UTC
Duration
4h 22m
Affected: Employment Insights (EPFO) (Employment Verification and PF Filing)
Timeline · 1 update
  1. investigating Jun 16, 2026, 06:32 AM UTC

    This is to inform you that we have detected fluctuation in the Employment Verification and PF Filing API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

Read the full incident report →

Minor June 16, 2026

Employment Verification - Lite

Detected by Pingoru
Jun 16, 2026, 06:32 AM UTC
Resolved
Jun 16, 2026, 10:23 AM UTC
Duration
3h 51m
Affected: Employment Insights (EPFO) (Employment Verification - Lite)
Timeline · 1 update
  1. investigating Jun 16, 2026, 06:32 AM UTC

    Dear Customer, We would like to inform you that the **Employment Verification - Lite** service is currently down due to issues at the source. As a result, you may notice higher response times and an increased failure rate. Our team is actively working to restore stability at the earliest. We will keep you updated as soon as the service is fully operational. We appreciate your patience and understanding. Please feel free to [reach out to us](mailto:[email protected]) if you have any questions or require further assistance. Best regards, Bureau Team

Read the full incident report →

Minor June 16, 2026

Employment Verification - Basic

Detected by Pingoru
Jun 16, 2026, 06:22 AM UTC
Resolved
Jun 16, 2026, 10:54 AM UTC
Duration
4h 32m
Affected: Employment Insights (EPFO) (Employment Verification - Basic)
Timeline · 1 update
  1. investigating Jun 16, 2026, 06:22 AM UTC

    This is to inform you that we have detected fluctuation in the Employment Verification - Basic API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

Read the full incident report →

Minor June 16, 2026

Vehicle Number Verification - Advanced

Detected by Pingoru
Jun 16, 2026, 05:47 AM UTC
Resolved
Jun 16, 2026, 06:56 AM UTC
Duration
1h 9m
Affected: Assets (Vehicle Number Verification - Advanced)
Timeline · 1 update
  1. investigating Jun 16, 2026, 05:47 AM UTC

    This is to inform you that we have detected fluctuation in the Vehicle Number Verification - Advanced API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

Read the full incident report →

Minor June 16, 2026

PAN Search - from Phone

Detected by Pingoru
Jun 16, 2026, 01:02 AM UTC
Resolved
Jun 16, 2026, 02:12 AM UTC
Duration
1h 9m
Affected: Phone Insights (PAN Search - from Phone)
Timeline · 2 updates
  1. investigating Jun 16, 2026, 01:02 AM UTC

    This is to inform you that we have detected fluctuation in the PAN Search - from Phone API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 16, 2026, 02:12 AM UTC

    This is to inform you that the PAN Search - from Phone API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 15, 2026

Mask Aadhaar - Number and QR

Detected by Pingoru
Jun 15, 2026, 05:17 AM UTC
Resolved
Jun 17, 2026, 06:53 AM UTC
Duration
2d 1h
Affected: Aadhaar Masking Services (Mask Aadhaar - Number and QR)
Timeline · 1 update
  1. investigating Jun 15, 2026, 05:17 AM UTC

    This is to inform you that we have detected fluctuation in the Mask Aadhaar - Number and QR API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

Read the full incident report →

Minor June 15, 2026

Bank Account Verification - Penny Drop

Detected by Pingoru
Jun 15, 2026, 04:42 AM UTC
Resolved
Jun 15, 2026, 05:02 AM UTC
Duration
20m
Affected: Bank Account Verification (Bank Account Verification - Penny Drop)
Timeline · 2 updates
  1. investigating Jun 15, 2026, 04:42 AM UTC

    This is to inform you that we have detected fluctuation in the Bank Account Verification - Penny Drop API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 15, 2026, 05:02 AM UTC

    This is to inform you that the Bank Account Verification - Penny Drop API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 14, 2026

Bank Account Verification - Hybrid

Detected by Pingoru
Jun 14, 2026, 11:57 PM UTC
Resolved
Jun 15, 2026, 12:02 AM UTC
Duration
5m
Affected: Bank Account Verification (Bank Account Verification - Hybrid)
Timeline · 2 updates
  1. investigating Jun 14, 2026, 11:57 PM UTC

    This is to inform you that we have detected fluctuation in the Bank Account Verification - Hybrid API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 15, 2026, 12:02 AM UTC

    This is to inform you that the Bank Account Verification - Hybrid API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 13, 2026

PAN Verification (v1)

Detected by Pingoru
Jun 13, 2026, 08:52 PM UTC
Resolved
Jun 13, 2026, 08:57 PM UTC
Duration
4m
Affected: PAN (PAN Verification (v1))
Timeline · 2 updates
  1. investigating Jun 13, 2026, 08:52 PM UTC

    This is to inform you that we have detected fluctuation in the PAN Verification (v1) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 13, 2026, 08:57 PM UTC

    This is to inform you that the PAN Verification (v1) API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 13, 2026

PAN Verification

Detected by Pingoru
Jun 13, 2026, 07:02 PM UTC
Resolved
Jun 13, 2026, 11:22 PM UTC
Duration
4h 20m
Affected: PAN (PAN Verification)
Timeline · 2 updates
  1. investigating Jun 13, 2026, 07:02 PM UTC

    This is to inform you that we have detected fluctuation in the PAN Verification API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 13, 2026, 11:22 PM UTC

    This is to inform you that the PAN Verification API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 13, 2026

Aadhaar OKYC Send OTP

Detected by Pingoru
Jun 13, 2026, 05:52 PM UTC
Resolved
Jun 13, 2026, 06:32 PM UTC
Duration
39m
Affected: Aadhaar OKYC - Send OTP
Timeline · 2 updates
  1. investigating Jun 13, 2026, 05:52 PM UTC

    Dear Customer, We would like to inform you that the **Aadhaar OKYC Send OTP** service is currently experiencing instability due to issues at the source. As a result, you may notice higher response times and an increased failure rate. Our team is actively working to restore stability at the earliest. We will keep you updated as soon as the service is fully operational. We appreciate your patience and understanding. Please feel free to [reach out to us](mailto:[email protected]) if you have any questions or require further assistance. Best regards, Bureau Team

  2. resolved Jun 13, 2026, 06:32 PM UTC

    Dear Customer, We are pleased to inform you that the **Aadhaar OKYC Send OTP** service has now been fully restored. We appreciate your patience and understanding during this period. Please feel free to reach out if you have any further questions or need assistance. Best regards, Bureau Team

Read the full incident report →

Minor June 12, 2026

PAN Verification - Pro

Detected by Pingoru
Jun 12, 2026, 06:07 PM UTC
Resolved
Jun 12, 2026, 06:12 PM UTC
Duration
5m
Affected: PAN (PAN Verification - Pro)
Timeline · 2 updates
  1. investigating Jun 12, 2026, 06:07 PM UTC

    This is to inform you that we have detected fluctuation in the PAN Verification - Pro API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 12, 2026, 06:12 PM UTC

    This is to inform you that the PAN Verification - Pro API is now stable. The API is up and running as expected.

Read the full incident report →

Minor June 12, 2026

Aadhaar OKYC - Download Aadhaar

Detected by Pingoru
Jun 12, 2026, 05:52 AM UTC
Resolved
Jun 12, 2026, 09:28 AM UTC
Duration
3h 36m
Affected: Aadhaar OKYC - Download Aadhar
Timeline · 1 update
  1. investigating Jun 12, 2026, 05:52 AM UTC

    Dear Customer, We would like to inform you that the **Aadhaar OKYC - Download Aadhaar** service is currently experiencing instability due to issues at the source. As a result, you may notice higher response times and an increased failure rate. Our team is actively working to restore stability at the earliest. We will keep you updated as soon as the service is fully operational. We appreciate your patience and understanding. Please feel free to [reach out to us](mailto:[email protected]) if you have any questions or require further assistance. Best regards, Bureau Team

Read the full incident report →

Minor June 10, 2026

DigiLocker - All Documents - 4. Get Document Links

Detected by Pingoru
Jun 10, 2026, 05:37 PM UTC
Resolved
Jun 10, 2026, 07:27 PM UTC
Duration
1h 49m
Affected: DigiLocker Verification - Advanced (4. Get Document Links)
Timeline · 2 updates
  1. investigating Jun 10, 2026, 05:37 PM UTC

    This is to inform you that we have detected fluctuation in the DigiLocker - All Documents - 4\. Get Document Links API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Jun 10, 2026, 07:27 PM UTC

    This is to inform you that the DigiLocker - All Documents - 4\. Get Document Links API is now stable. The API is up and running as expected.

Read the full incident report →