Bureau incident

Face Guard AI - Get Session Details API

Minor

Resolved after 1 hour, affecting Biometric Analysis (Face Guard AI - Get Session Details API), on November 12, 2026.

resolved Nov 12, 2026, 09:02 AM UTC

This is to inform you that the Face Guard AI - Get Session Details API is now stable. The API is up and running as expected.

Started: Nov 12, 2026, 08:02 AM UTC
Resolved: Nov 12, 2026, 09:02 AM UTC
Duration: 1h
Detected by Pingoru: Nov 12, 2026, 08:02 AM UTC

Affected components

Biometric Analysis (Face Guard AI - Get Session Details API)

Update timeline

investigating Nov 12, 2026, 08:02 AM UTC

This is to inform you that we have detected fluctuation in the Face Guard AI - Get Session Details and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
resolved Nov 12, 2026, 09:02 AM UTC

This is to inform you that the Face Guard AI - Get Session Details API is now stable. The API is up and running as expected.

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