Bureau incident

Face Match

Minor

Resolved after 59 minutes, affecting Face Match (Face Match), on November 12, 2026.

resolved Nov 12, 2026, 08:37 AM UTC

This is to inform you that the Face Match API is now stable. The API is up and running as expected.

Affected components

Face Match (Face Match)

investigating Nov 12, 2026, 07:37 AM UTC

This is to inform you that we have detected fluctuation in the Face Match API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
resolved Nov 12, 2026, 08:37 AM UTC

This is to inform you that the Face Match API is now stable. The API is up and running as expected.

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