Resolved after 43 days 6 hours, affecting Market Data and Market Data, on April 29, 2026.
The issue has been resolved.
Affected components
Update timeline
- identified Apr 29, 2026, 03:07 AM UTC
We identified an issue with Market Data. Our team is fully engaged in resolving the issue as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as they become available.
- identified Apr 29, 2026, 03:34 AM UTC
We are currently investigating an issue affecting the Aggregator API and Options Ladder. Level 1 and Level 2 Orderbook data are not impacted. Our team is fully engaged and working to restore normal functionality as quickly as possible. We will continue to provide updates and apologise for any disruption caused.
- identified Apr 29, 2026, 04:23 AM UTC
We have taken action to resolve the issue affecting Options Ladder in the UI. We are continuing to investigate the Aggregator API data issue. Level 1 and Level 2 Orderbook data remain fully operational and unaffected. We will provide updates as soon as they become available.
- resolved Apr 29, 2026, 05:44 AM UTC
The issue affecting the Aggregator API data has been fully resolved. Thank you for your patience.
- investigating Jun 11, 2026, 03:22 AM UTC
We are currently investigating an issue affecting the Options Ladder. Level 1 and Level 2 Orderbook data are not impacted. Our team is fully engaged and working to restore normal functionality as quickly as possible. We will continue to provide updates and apologise for any disruption caused.
- monitoring Jun 11, 2026, 03:51 AM UTC
We implemented a fix and we are monitoring the results. We will provide an update once the issue is fully resolved.
- monitoring Jun 11, 2026, 05:48 AM UTC
The issue has been resolved.
- resolved Jun 11, 2026, 09:12 AM UTC
The issue has been resolved.
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