Degraded Performance - Market Data Services

Update timeline

1. identified Apr 29, 2026, 03:07 AM UTC

   Status: Identified We identified an issue with Market Data. Our team is fully engaged in resolving the issue as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as they become available. Affected components Market Data (Degraded performance)

2. identified Apr 29, 2026, 03:34 AM UTC

   Status: Identified We are currently investigating an issue affecting the Aggregator API and Options Ladder. Level 1 and Level 2 Orderbook data are not impacted. Our team is fully engaged and working to restore normal functionality as quickly as possible. We will continue to provide updates and apologise for any disruption caused. Affected components Market Data (Degraded performance)

3. identified Apr 29, 2026, 04:23 AM UTC

   Status: Identified We have taken action to resolve the issue affecting Options Ladder in the UI. We are continuing to investigate the Aggregator API data issue. Level 1 and Level 2 Orderbook data remain fully operational and unaffected. We will provide updates as soon as they become available. Affected components Market Data (Degraded performance)

4. resolved Apr 29, 2026, 05:44 AM UTC

   Status: Resolved The issue affecting the Aggregator API data has been fully resolved. Thank you for your patience. Affected components Market Data (Operational)