Resolved after 5 hours 4 minutes, affecting Dated Futures Trading and Market Data and 1 more, on October 11, 2026.
The issue impacting market data & order entry has been resolved.
Affected components
Update timeline
- investigating Oct 11, 2026, 01:25 PM UTC
We are currently investigating an issue affecting order entry. Our team is fully engaged in resolving the issue as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as they become available.
- investigating Oct 11, 2026, 02:23 PM UTC
We are still investigating an issue affecting market data & order entry. Our team is fully engaged in resolving the issue as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as they become available.
- investigating Oct 11, 2026, 02:41 PM UTC
We are implementing a fix for the issue affecting market data & order entry. As part of this fix we will be canceling all open orders. We will send future updates on when order entry will be enabled.
- monitoring Oct 11, 2026, 02:54 PM UTC
We implemented a fix and we are monitoring the results. Order Entry will be enabled 3:05 UTC.
- monitoring Oct 11, 2026, 03:08 PM UTC
We implemented a fix and we are monitoring the results. Order Entry has been enabled.
- resolved Oct 11, 2026, 06:30 PM UTC
The issue impacting market data & order entry has been resolved.
- resolved Oct 15, 2026, 07:39 AM UTC
The issue impacting order entry latency has been resolved.
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