Resolved after 3 hours 11 minutes, affecting Dated Futures Trading and Market Data and 1 more, on July 23, 2026.
The incident has been resolved. Market data has been restored and trading has been reopened.
Affected components
Update timeline
- identified Jul 23, 2026, 09:48 AM UTC
We identified an issue with our market data. Our team is fully engaged in resolving the issue as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as they become available.
- identified Jul 23, 2026, 10:22 AM UTC
We identified an issue with our market data that is causing incorrect data to be published to the orderbook. Trading has been halted. Our team is fully engaged in resolving the issue as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as they become available.
- investigating Jul 23, 2026, 11:25 AM UTC
We are continuing to investigate an issue where incorrect/stale orders are being shown on our market data. Trading is currently halted Our team is fully engaged in resolving the issue as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as they become available.
- identified Jul 23, 2026, 12:38 PM UTC
We have identified and resolved our market data issue, and we will be resuming trading from 13:00 UTC. We apologize for the inconvenience caused.
- resolved Jul 23, 2026, 01:00 PM UTC
The incident has been resolved. Market data has been restored and trading has been reopened.
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