Bullish incident

Temporary System Interruption - Deposit and Withdrawal Halted for ERC20 assets

Resolved after 1 hour 53 minutes, on April 14, 2026.

investigating Apr 14, 2026, 03:59 PM UTC

We are currently investigating an issue with our Custody provider affecting ERC20 assets. Deposits and withdrawals are unavailable for ERC20 assets. Trading remains unaffected. Our team is fully engaged in resolving the issue as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as they become available.

Started
Apr 14, 2026, 03:59 PM UTC
Resolved
Apr 14, 2026, 05:53 PM UTC
Duration
1h 53m
Detected by Pingoru
Apr 14, 2026, 03:59 PM UTC

Update timeline

  1. investigating Apr 14, 2026, 03:59 PM UTC

    We are currently investigating an issue with our Custody provider affecting ERC20 assets. Deposits and withdrawals are unavailable for ERC20 assets. Trading remains unaffected. Our team is fully engaged in resolving the issue as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as they become available.

  2. resolved Apr 14, 2026, 05:53 PM UTC

    The issue affecting ERC20 assets has now been resolved.

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