Resolved after 36 minutes, affecting Order Entry and Order Status Update, on May 18, 2026.
The issue has been resolved. Order Entry via FIX Primary Engine is now available.
Affected components
Update timeline
- investigating May 18, 2026, 03:40 AM UTC
We are currently investigating an issue affecting order entry via FIX. Our team is fully engaged in resolving the issue as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as they become available.
- investigating May 18, 2026, 03:53 AM UTC
We are currently investigating an issue affecting order entry via FIX Primary Engine. Please note the order entry via FIX Secondary Engine remains unaffected Our team is fully engaged in resolving the issue as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as they become available.
- resolved May 18, 2026, 04:16 AM UTC
The issue has been resolved. Order Entry via FIX Primary Engine is now available.
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