Bugfender experienced a notice incident on August 8, 2025 affecting Web dashboard (dashboard.bugfender.com) and Log ingestion API, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Web dashboard (dashboard.bugfender.com)Log ingestion API
Update timeline
- investigating Aug 08, 2025, 03:05 PM UTC
We're experiencing an outage and are currently looking into the issue. Engineers have tracked down the problem to some hardware problems in the main data center and they are working to implement a solution.
- resolved Aug 08, 2025, 03:50 PM UTC
All services should be back to normal now, there might some delay processing logs as there's a long queue to process. The incident was related to a physical problem with the data center fiber connection.