Buckaroo Outage History

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There were 10 Buckaroo outages since February 9, 2026 totaling 23h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.buckaroo.io

Minor March 30, 2026

Degraded success rate: Bancontact

Detected by Pingoru
Mar 30, 2026, 10:57 AM UTC
Resolved
Mar 30, 2026, 11:01 AM UTC
Duration
3m
Affected: Bancontact
Timeline · 2 updates
  1. investigating Mar 30, 2026, 10:57 AM UTC

    We're experiencing a lower success rate for this service than usual.

  2. resolved Mar 30, 2026, 11:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 25, 2026

iDEAL: Full disruption due to external outage

Detected by Pingoru
Mar 25, 2026, 02:47 PM UTC
Resolved
Mar 25, 2026, 02:53 PM UTC
Duration
6m
Affected: iDEAL
Timeline · 2 updates
  1. identified Mar 25, 2026, 02:47 PM UTC

    We are currently experiencing a major outage with iDEAL due to external factors. We will keep you updated on any developments.

  2. resolved Mar 25, 2026, 02:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 18, 2026

iDIN Unavailable

Detected by Pingoru
Mar 18, 2026, 03:19 PM UTC
Resolved
Mar 19, 2026, 09:59 AM UTC
Duration
18h 40m
Affected: Smart Checkout
Timeline · 2 updates
  1. investigating Mar 18, 2026, 03:19 PM UTC

    Since March 16th, iDIN has not been available. We are currently investigating the cause of this issue and working on a solution to restore availability as soon as possible.

  2. resolved Mar 19, 2026, 09:59 AM UTC

    The issue with iDIN has been resolved and the service is operating normally.

Read the full incident report →

Notice March 10, 2026

POS Terminals Disruption

Detected by Pingoru
Mar 10, 2026, 08:00 AM UTC
Resolved
Mar 10, 2026, 08:00 AM UTC
Duration
Affected: Processor
Timeline · 1 update
  1. resolved Mar 10, 2026, 08:00 AM UTC

    On March 10, Buckaroo POS terminals experienced a disruption between 06:20 and 08:15 CET. During this period, transactions on POS terminals were not possible. The issue has been resolved and all terminals are functioning normally again. The root cause is currently under investigation.

Read the full incident report →

Minor February 25, 2026

Login issues Plaza

Detected by Pingoru
Feb 25, 2026, 07:31 AM UTC
Resolved
Feb 25, 2026, 08:07 AM UTC
Duration
35m
Affected: Plaza
Timeline · 2 updates
  1. investigating Feb 25, 2026, 07:31 AM UTC

    Users are currently unable to log into the Buckaroo Plaza. We are working on resolving this issue.

  2. resolved Feb 25, 2026, 08:07 AM UTC

    The issue has been resolved

Read the full incident report →

Notice February 24, 2026

Login issues in Plaza

Detected by Pingoru
Feb 24, 2026, 11:34 AM UTC
Resolved
Feb 24, 2026, 12:25 PM UTC
Duration
51m
Affected: Plaza
Timeline · 2 updates
  1. identified Feb 24, 2026, 11:34 AM UTC

    Users are currently unable to log into the Buckaroo Plaza. We are working on resolving this issue.

  2. resolved Feb 24, 2026, 12:25 PM UTC

    The issue has been resolved.

Read the full incident report →

Notice February 18, 2026

Delayed POS Payouts

Detected by Pingoru
Feb 18, 2026, 12:15 PM UTC
Resolved
Feb 18, 2026, 02:53 PM UTC
Duration
2h 37m
Timeline · 3 updates
  1. identified Feb 18, 2026, 12:15 PM UTC

    We are currently experiencing an issue with POS payouts. Not all of today’s scheduled payouts have been fully processed. BNP received our settlement files but processing of the payouts is pending on their end. Technical teams of BNP are investigating.

  2. identified Feb 18, 2026, 12:45 PM UTC

    The files are being re-processed by BNP

  3. resolved Feb 18, 2026, 02:53 PM UTC

    All files have been processed. The BNP bank had an incident on one of their platforms which caused the delay.

Read the full incident report →

Notice February 16, 2026

Service disruption: PPRO payment methods

Detected by Pingoru
Feb 16, 2026, 01:16 PM UTC
Resolved
Feb 16, 2026, 01:17 PM UTC
Duration
57s
Affected: EPS
Timeline · 2 updates
  1. investigating Feb 16, 2026, 01:16 PM UTC

    Our service monitoring has detected an outage since 13 February 14:38. This outage impacts all payment methods with PPRO as acquirer. Impacted payment methods are: - EPS - MBWay - Bizum - Swish - Twint - AliPay - P24 The issue has been resolved since 16 February 14:11

  2. resolved Feb 16, 2026, 01:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 14, 2026

External service disruption: Bancontact Mobile

Detected by Pingoru
Feb 14, 2026, 10:23 AM UTC
Resolved
Feb 14, 2026, 09:30 AM UTC
Duration
Timeline · 1 update
  1. resolved Feb 14, 2026, 10:23 AM UTC

    Between 10:15 and 10:39 CET we experienced an external disruption affecting Bancontact Mobile payments. Transactions initiated during this timeframe may have failed or been declined. The issue has been resolved and transaction processing has been fully restored.

Read the full incident report →

Minor February 9, 2026

External service disruption: iDEAL ABN Amro

Detected by Pingoru
Feb 09, 2026, 06:43 PM UTC
Resolved
Feb 09, 2026, 06:57 PM UTC
Duration
14m
Affected: iDEAL
Timeline · 2 updates
  1. identified Feb 09, 2026, 06:43 PM UTC

    There is an issue with the iDEAL availability of ABN Amro. Users could experience issues when paying with iDEAL. We will provide updates as they become available.

  2. resolved Feb 09, 2026, 06:57 PM UTC

    The issue has been resolved by ABN Amro

Read the full incident report →

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