Buckaroo incident

Duplicate automated reports from MyBuckaroo portal

Minor Resolved View vendor source →

Buckaroo experienced a minor incident on September 23, 2026 affecting MyBuckaroo, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 07:20 AM UTC
Resolved
Sep 23, 2026, 01:28 PM UTC
Duration
6h 8m
Detected by Pingoru
Sep 23, 2026, 07:20 AM UTC

Affected components

MyBuckaroo

Update timeline

  1. identified Sep 23, 2026, 07:20 AM UTC

    Since 00:00 CEST today, some merchants have been receiving the same automatic report several times, in some cases every minute. At 07:55 CEST we paused automatic report delivery, so no new duplicate reports are being created. We have identified the cause and are working on a fix. Scheduled reports may be delayed until then, and a few duplicate emails still in the queue may yet arrive. Payment processing and payouts are not affected. We will post another update once automatic reporting is working normally again.

  2. resolved Sep 23, 2026, 01:28 PM UTC

    This incident has been resolved.