BT incident

USS agent installation failing

Resolved after 2 hours 8 minutes, on February 26, 2025.

resolved Feb 26, 2025, 12:08 PM UTC

The issue has been resolved and testing confirms agents are installing fine. We've fixed a minor caching issue on our API servers which was the cause. Thank you for your patience.

Started
Feb 26, 2025, 10:00 AM UTC
Resolved
Feb 26, 2025, 12:08 PM UTC
Duration
2h 8m
Detected by Pingoru
Feb 26, 2025, 10:00 AM UTC

Update timeline

  1. resolved Feb 26, 2025, 12:08 PM UTC

    The issue has been resolved and testing confirms agents are installing fine. We've fixed a minor caching issue on our API servers which was the cause. Thank you for your patience.

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