Certificate errors when accessing the dashboard
Timeline · 1 update
- resolved May 01, 2026, 09:07 AM UTC
We've now resolved the incident. Thanks for your patience.
BT Outage History
BT is up right nowBT had 4 outages in the last 2 years totaling 68h 24m of downtime, averaging 0.2 incidents per month.
There were 4 BT outages since February 26, 2025 totaling 68h 24m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Investigating reports of delays on inbound email
Timeline · 1 update
- resolved Sep 04, 2025, 08:34 AM UTC
We've now resolved the incident. Thanks for your patience.
Issue Sending Emails from SAT Portal
Timeline · 1 update
- resolved Jun 20, 2025, 10:54 AM UTC
A fix for this issue has been deployed, however you may still need to perform an action to restore access to the affected feature. Please follow any guidance displayed within the SAT Portal in order to restore this functionality.
USS agent installation failing
Timeline · 1 update
- resolved Feb 26, 2025, 12:08 PM UTC
The issue has been resolved and testing confirms agents are installing fine. We've fixed a minor caching issue on our API servers which was the cause. Thank you for your patience.