Resolved after 3 hours 29 minutes, affecting Contact Center, on November 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Contact Center
Update timeline
- investigating Nov 05, 2026, 10:41 PM UTC
We are currently investigating this issue.
- identified Nov 06, 2026, 12:07 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 06, 2026, 12:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 06, 2026, 02:10 AM UTC
This incident has been resolved.
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