Broadcom Edge Secure Web Gateway incident

ClientNet Track and Trace Search Results Email Delivery Issue

Resolved after 4 days 23 hours, on September 9, 2026.

resolved Sep 14, 2026, 08:10 AM UTC

We have monitored the service for stability and this incident shall now be closed.

Started
Sep 09, 2026, 08:44 AM UTC
Resolved
Sep 14, 2026, 08:10 AM UTC
Duration
4d 23h
Detected by Pingoru
Sep 09, 2026, 08:44 AM UTC

Update timeline

  1. investigating Sep 10, 2026, 06:35 AM UTC

    We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

  2. resolved Sep 12, 2026, 01:52 PM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  3. resolved Sep 14, 2026, 08:10 AM UTC

    We have monitored the service for stability and this incident shall now be closed.

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