Broadcom DX SaaS incident

Cloud Secure Web Gateway - Mumbai (GINMU) Customers will be experiencing browsing latency.

Resolved after 5 days 5 hours, on July 10, 2026.

resolved Jul 15, 2026, 08:20 PM UTC

We have monitored the service for stability and this incident shall now be closed.

Started
Jul 10, 2026, 02:29 PM UTC
Resolved
Jul 15, 2026, 08:20 PM UTC
Duration
5d 5h
Detected by Pingoru
Jul 10, 2026, 02:29 PM UTC

Update timeline

  1. investigating Jul 10, 2026, 06:45 PM UTC

    We have engaged our platform provider, and they are actively investigating the issue. We will provide further updates here as new information becomes available.

  2. resolved Jul 14, 2026, 02:07 PM UTC

    Performance issues at the Mumbai (GINMU) data center have resolved, and operations have returned to normal. We are closely monitoring the service to ensure continued stability and will provide further updates as new information becomes available.

  3. resolved Jul 15, 2026, 08:20 PM UTC

    We have monitored the service for stability and this incident shall now be closed.

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