Broadcom DX SaaS Outage History

We are aware of customers experiencing issues when querying the Data Feed API service. We have engaged all appropriate resources and are working towards a resolution. Note that there is no impact to protection services, and all other aspects of our services remain functional. We will provide further updates as new information becomes available.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We are currently experiencing issues with Login to the US Region Quarantine Portal. Our engineering teams are engaged and investigating the issue. We will provide updates as more information becomes available.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Please be advised that Broadcom Product Licensing is currently unavailable impacting all products. Internal Teams are actively investigating and are working towards a resolution.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We are currently experiencing delays in processing events in the US region. We are actively working towards fixing the issue.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We are currently aware that some Cloud SWG customers are experiencing errors when attempting to download logs using Sync API. The issue began on October 3, 2026, around 00:00 UTC. We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other aspects of the service is functioning as normal.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Arcot monitoring has detected a drop in incoming AREQ from Visa Directory Server. This is also impacting the Challenge transactions processing due to increased directory server timeouts in the RREQ flow. Arcot is aware of an ongoing service disruption at Visa end. Our internal teams are engaged with Visa at this point and Visa team is actively investigating this issue and also working on service recovery on priority. Impact: Transactions may be experiencing increased latency resulting in increased directory server timeouts and Incomplete, or Unavailable Authentications. The cardholders may experience failures in attempting to make purchases. We shall get back to you with the next update 05:20 HRS GMT.

The mitigation has been deployed to the impacted region, and we are currently monitoring the service to ensure ongoing stability. Further updates will be provided as additional information becomes available.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We are aware of some customers experiencing issues receiving ClientNet Track and Trace search results via email. As a workaround, these results can still be accessed and downloaded directly through the portal. Our engineering team is currently investigating the issue. Please note that there is no impact to delivery and security scanning of your email traffic, and all other aspects of our services remain functional.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Our SMS provider has confirmed that nearly 100% of all traffic to China is currently impacted. While they are actively working to resolve this, they are unable to provide an ETA as they depend on carriers to restore access. Broadcom has been added to an expedited list of high-priority accounts to ensure prompt action to unblock our traffic once access has been restored.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We are aware of an issue where customers accessing the AWS Cost History drilldown reports within the classic CloudHealth experience may encounter slow loading times or drilldowns unavailable. The CloudHealth NX experience is operating normally and is fully unaffected. We strongly encourage customers to use the equivalent capability at apps.cloudhealthtech.com/nx/cost/history while we resolve this issue. Our engineering teams are engaged and are actively investigating the issue. We will provide updates as more information becomes available.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

The maintenance is complete and the service is restored. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Issue is resolved and service is stable. We will now monitor the service for stability and provide updates as soon as new information becomes available.