Is Broadcom DX O2 SAAS down?

Last checked 5m ago
Current status
Broadcom DX O2 SAAS is having a partial outage

2 active incidents: CloudSOC in US West Experiencing Degraded Performance, US West CASB Gateway Services Unavailable

Broadcom DX O2 SAAS is reporting a partial outage right now (last checked 5m ago). Some components are affected; others remain operational.

Real-time Broadcom DX O2 SAAS status, recent outages, and incident history: pulled directly from Broadcom DX O2 SAAS's official status page at status.broadcom.com every 5 minutes. Pingoru tracks 25 Broadcom DX O2 SAAS services and has captured 250 incidents in the last 90 days (97.07% uptime). Get email, Slack, Discord, or webhook alerts the moment Broadcom DX O2 SAAS reports a new incident, free for 3 monitors, no credit card.

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Broadcom DX O2 SAAS uptime 97.07% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 2d 4h
    Started Oct 28, 2026, 12:47 PM UTC
    Timeline · 3 updates
    • investigating · Oct 28, 2026, 12:47 PM UTC

      CloudSWG customers that send their traffic to CloudSOC in the US-WEST region may experience degraded performance. Technical teams are investigating the issue and further updates will be posted as information becomes available.

    • identified · Oct 28, 2026, 01:23 PM UTC

      We have identified the cause of the issue and are currently rerouting the affected traffic from US WEST to US EAST to mitigate the degraded performance issue. We will provide updates as new information becomes available.

    • investigating · Oct 28, 2026, 02:27 PM UTC

      We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

    Latest: We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available…

  2. Ongoing ● 2d 4h
    Started Oct 28, 2026, 12:27 PM UTC
    Timeline · 3 updates
    • investigating · Oct 28, 2026, 12:27 PM UTC

      We are currently experiencing an incident affecting our CASB Gateway services. The services are failing open, so traffic is being allowed through without CASB or DLP inspection or enforcement. Further updates will be posted as information becomes available.

    • identified · Oct 28, 2026, 01:23 PM UTC

      We have identified the cause of the issue and are currently rerouting the affected traffic from US WEST to US EAST to mitigate the degraded performance issue. We will provide updates as new information becomes available.

    • investigating · Oct 28, 2026, 02:27 PM UTC

      We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

    Latest: We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available…

Recent outages & incidents

Past 90 days
  1. Resolved 22h 54m
    Started Oct 28, 2026, 10:12 AM UTC · Resolved Oct 29, 2026, 09:06 AM UTC
    Timeline · 4 updates
    • investigating · Oct 28, 2026, 10:12 AM UTC

      We are investigating failures to browse isolated to several domains when end users are connected to Cloud SWG Tel Aviv (GILTA) data center. End users receive an error page indicating that "This site can't be reached" or that a timeout was exceeded. The issue is only affecting customers who use the [Consolidated SWG Policy](https://techdocs.broadcom.com/us/en/symantec-security-software/web-and-network-security/cloud-swg/help/threat-protection/about_webiso_co/consolidated-swg-policy-full-web-isolation.html) in Cloud SWG.

    • investigating · Oct 28, 2026, 11:54 AM UTC

      We have implemented a workaround for this issue and continue to investigate the underlying cause. We will provide updates as new information becomes available.

    • investigating · Oct 28, 2026, 12:49 PM UTC

      We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

    • resolved · Oct 29, 2026, 09:06 AM UTC

      We have monitored the service for stability and this incident shall now be closed.

    Latest: We have monitored the service for stability and this incident shall now be closed.

  2. Resolved 1d 4h
    Started Oct 20, 2026, 08:21 AM UTC · Resolved Oct 21, 2026, 12:23 PM UTC
    Timeline · 5 updates
    • investigating · Oct 20, 2026, 08:21 AM UTC

      We are aware of an issue where customers will not see the latest configurations updated in the ClientNet portal. We have engaged our platform provider, and they are actively investigating the issue. We will provide further updates here as new information becomes available. We will continue to provide updates as more information becomes available.

    • investigating · Oct 20, 2026, 10:29 AM UTC

      The platform provider’s investigation is still actively underway. Our teams continue to collaborate closely with them to resolve the issue as quickly as possible. Further updates will be posted here as they become available.

    • identified · Oct 20, 2026, 10:55 AM UTC

      The Platform provider has identified the cause of the issue and are working on a fix. We will provide updates as new information becomes available.

    • investigating · Oct 20, 2026, 01:25 PM UTC

      The Platform provider identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

    • resolved · Oct 21, 2026, 12:23 PM UTC

      We have monitored the service for stability and this incident shall now be closed.

    Latest: We have monitored the service for stability and this incident shall now be closed.

  3. Resolved 1d 4h
    Started Oct 20, 2026, 07:22 AM UTC · Resolved Oct 21, 2026, 12:05 PM UTC
    Timeline · 6 updates
    • investigating · Oct 20, 2026, 07:22 AM UTC

      We are aware of an issue where customers having tenant instances on the EU west2 region will be experiencing performance issues when browsing. We have engaged our platform provider, and they are actively investigating the issue. We will provide further updates here as new information becomes available. We will continue to provide updates as more information becomes available.

    • investigating · Oct 20, 2026, 07:46 AM UTC

      The platform provider continues to investigate the ongoing issue. Our team is actively working with them toward a resolution. We will provide further updates here as new information becomes available.

    • investigating · Oct 20, 2026, 10:27 AM UTC

      The platform provider’s investigation is still actively underway. Our teams continue to collaborate closely with them to resolve the issue as quickly as possible. Further updates will be posted here as they become available.

    • identified · Oct 20, 2026, 10:54 AM UTC

      The Platform provider has identified the cause of the issue and are working on a fix. We will provide updates as new information becomes available.

    • investigating · Oct 20, 2026, 01:23 PM UTC

      The Platform provider identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

    • resolved · Oct 21, 2026, 12:05 PM UTC

      We have monitored the service for stability and this incident shall now be closed.

    Latest: We have monitored the service for stability and this incident shall now be closed.

  4. Resolved 1d 5h
    Started Oct 20, 2026, 07:01 AM UTC · Resolved Oct 21, 2026, 12:06 PM UTC
    Timeline · 6 updates
    • investigating · Oct 20, 2026, 07:01 AM UTC

      We are investigating performance issues being seen with traffic running through the London (GGBLO) data center. Customers will be experiencing performance issues when browsing. We have engaged our platform provider, and they are actively investigating the issue. We will provide further updates here as new information becomes available.

    • investigating · Oct 20, 2026, 07:47 AM UTC

      The platform provider continues to investigate the ongoing issue. Our team is actively working with them toward a resolution. We will provide further updates here as new information becomes available.

    • investigating · Oct 20, 2026, 10:27 AM UTC

      The platform provider’s investigation is still actively underway. Our teams continue to collaborate closely with them to resolve the issue as quickly as possible. Further updates will be posted here as they become available.

    • identified · Oct 20, 2026, 10:53 AM UTC

      The Platform provider has identified the cause of the issue and are working on a fix. We will provide updates as new information becomes available.

    • investigating · Oct 20, 2026, 01:23 PM UTC

      The Platform provider identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

    • resolved · Oct 21, 2026, 12:06 PM UTC

      We have monitored the service for stability and this incident shall now be closed.

    Latest: We have monitored the service for stability and this incident shall now be closed.

  5. Resolved 1d 5h
    Started Oct 20, 2026, 07:00 AM UTC · Resolved Oct 21, 2026, 12:10 PM UTC
    Timeline · 4 updates
    • investigating · Oct 20, 2026, 09:19 AM UTC

      We are investigating performance issues being seen with traffic in the EU Region West 2. We have engaged our platform provider, and they are actively investigating the issue. We will provide further updates here as new information becomes available.

    • identified · Oct 20, 2026, 10:52 AM UTC

      The Platform provider has identified the cause of the issue and are working on a fix. We will provide updates as new information becomes available.

    • investigating · Oct 20, 2026, 01:52 PM UTC

      The Platform provider identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

    • resolved · Oct 21, 2026, 12:10 PM UTC

      We have monitored the service for stability and this incident shall now be closed.

    Latest: We have monitored the service for stability and this incident shall now be closed.

See the full Broadcom DX O2 SAAS outage history

32 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Broadcom DX O2 SAAS outage history →

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Incident record

Since April 2026 · Sorryapp Public · 25 components checked every 5 minutes
85incidents recorded
85last 12 months
46last 90 days
2 daystypical duration, 12 months

The longest incident in the last year, Degraded Performance detected on status page on April 24, 2026, ran for 46 days. 553 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Overall1

Latest incidents

  • CloudSOC in US West Experiencing Degraded Performance October 28, 2026 · still open · major outage

    CloudSWG customers that send their traffic to CloudSOC in the US-WEST region may experience degraded performance. Technical teams are investigating the issue…

  • US West CASB Gateway Services Unavailable October 28, 2026 · still open · major outage

    We are currently experiencing an incident affecting our CASB Gateway services. The services are failing open, so traffic is being allowed through without CASB…

  • Failures To Browse Isolated To Specific Domains - GILTA October 28, 2026 · 23 hours · major outage

    We are investigating failures to browse isolated to several domains when end users are connected to Cloud SWG Tel Aviv (GILTA) data center. End users receive…

Outage history

Past 90 days · 46 incidents· showing the latest 37 View full outage history →