Broadcom Clarity SaaS incident
Intermittent performance issues in GGBLO (London) POP
Resolved on August 18, 2026.
We will continue to monitor the service for stability and provide updates as soon as new information becomes available.
Update timeline
- investigating Aug 18, 2026, 09:50 PM UTC
Between 07:55 and 08:45 UTC on August 18, 2026, DEI and PBR services in the London (GGBLO) POP experienced intermittent performance issues. The root cause appears to stem from a platform provider issue. We have escalated the incident to the provider along with initial telemetry logs. Traffic has normalized, and we are actively monitoring the environment.
- investigating Aug 19, 2026, 05:57 AM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- investigating Aug 20, 2026, 09:34 AM UTC
Between 07:51 and 09:11 UTC on August 20 2026, DEI services in the London (GGBLO) POP experienced intermittent performance issues. Engineers continue to investigate the cause of the issue and will provide updates as soon as new information is available.
- resolved Aug 21, 2026, 09:35 AM UTC
We will continue to monitor the service for stability and provide updates as soon as new information becomes available.
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