Brivo incident

Delayed Events in Brivo Access

Minor Resolved View vendor source →

Brivo experienced a minor incident on June 17, 2024 affecting Notifications & Events, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2024, 08:31 PM UTC
Resolved
Jun 17, 2024, 11:39 PM UTC
Duration
3h 8m
Detected by Pingoru
Jun 17, 2024, 08:31 PM UTC

Affected components

Notifications & Events

Update timeline

  1. investigating Jun 17, 2024, 08:31 PM UTC

    We are currently investigating reports of increased latency for new events appearing in Brivo Access.

  2. identified Jun 17, 2024, 09:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 17, 2024, 10:01 PM UTC

    A fix has been implemented, and we are monitoring the results. Some users may see duplicate events, and we are investigating.

  4. resolved Jun 17, 2024, 11:39 PM UTC

    This incident has been resolved.