Brivo experienced a minor incident on October 29, 2024 affecting Brivo Mobile Pass, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Brivo Mobile Pass
Update timeline
- identified Oct 29, 2024, 12:20 PM UTC
Brivo Wallet Pass is currently affected by an outage at one of our service providers. We are monitoring the situation and coordinating with our partner to restore service as soon as possible. Customers may experience issues adding Brivo Wallet Pass on Android devices.
- identified Oct 29, 2024, 12:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 29, 2024, 01:45 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Oct 29, 2024, 03:23 PM UTC
This incident has been resolved.