Brivo incident

Investigating Issue with Brivo Partner Portal (EU Instance)

Minor Resolved View vendor source →

Brivo experienced a minor incident on December 19, 2023 affecting Partner Portal, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2023, 01:46 PM UTC
Resolved
Dec 19, 2023, 02:03 PM UTC
Duration
16m
Detected by Pingoru
Dec 19, 2023, 01:46 PM UTC

Affected components

Partner Portal

Update timeline

  1. investigating Dec 19, 2023, 01:46 PM UTC

    We are currently investigating an issue with the EU instance of Partner Portal. Resellers may experience difficulty accessing their accounts at this time.

  2. monitoring Dec 19, 2023, 01:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 19, 2023, 02:03 PM UTC

    This incident has been resolved.