Brivo incident

Eagle Eye Networks disruption

Critical Resolved View vendor source →

Brivo experienced a critical incident on November 14, 2024, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 03:42 PM UTC
Resolved
Nov 14, 2024, 05:37 PM UTC
Duration
1h 55m
Detected by Pingoru
Nov 14, 2024, 03:42 PM UTC

Update timeline

  1. investigating Nov 14, 2024, 03:42 PM UTC

    We are currently investigating issues with obtaining video from the Eagle Eye Networks API Service.

  2. monitoring Nov 14, 2024, 04:44 PM UTC

    We have taken steps to resolve this issue and we are continuing to monitor the results.

  3. resolved Nov 14, 2024, 05:37 PM UTC

    This incident has been resolved.