British Columbia Institute of Technology incident
AppsAnywhere not functioning as expected
British Columbia Institute of Technology experienced a notice incident on September 3, 2025 affecting AppsAnywhere, lasting 1d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2025, 10:33 PM UTC
ITS Services is aware of an issue where some applications started through AppsAnywhere will not launch or do not function properly. Our staff are working with the vendor to determine the cause and a resolution. This message will updated as more information is available.
- investigating Sep 05, 2025, 05:21 PM UTC
We are continuing to investigate this issue.
- identified Sep 05, 2025, 05:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 05, 2025, 05:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 05, 2025, 05:23 PM UTC
This issues has been resolved and IT Services staff are in the process of updating Windows images for the impacted computer labs