British Columbia Institute of Technology incident

GlobalProtect VPN - Intermittent Connectivity

Major Resolved View vendor source →

British Columbia Institute of Technology experienced a major incident on October 30, 2025 affecting GlobalProtect VPN, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 06:36 PM UTC
Resolved
Oct 30, 2025, 07:28 PM UTC
Duration
52m
Detected by Pingoru
Oct 30, 2025, 06:36 PM UTC

Affected components

GlobalProtect VPN

Update timeline

  1. investigating Oct 30, 2025, 06:36 PM UTC

    Intermittent connection to GlobalProtect VPN for BCIT. Issue is currently under investigation.

  2. identified Oct 30, 2025, 07:01 PM UTC

    Cause Identified and fixed being applied. GlobalProtect VPN service will continue to be intermittently available as the fix is applied and verified.

  3. resolved Oct 30, 2025, 07:28 PM UTC

    Fixed applied and service continues to be stable. Incident resolved.