British Columbia Institute of Technology incident

Microsoft 365 access issues

Resolved after 21 hours 50 minutes, affecting BCIT Employee Email and ShareSpace and 1 more, on October 29, 2025.

monitoring Oct 30, 2025, 02:35 PM UTC

Microsoft has declared this issue resolved

Started
Oct 29, 2025, 04:44 PM UTC
Resolved
Oct 30, 2025, 02:35 PM UTC
Duration
21h 50m
Detected by Pingoru
Oct 29, 2025, 04:44 PM UTC

Affected components

BCIT Employee EmailShareSpaceMicrosoft 365

Update timeline

  1. investigating Oct 29, 2025, 04:44 PM UTC

    IT Services staff continue to monitor Microsoft for updates on this service outage/disruption. This message will be updated as more information is available. https://status.cloud.microsoft/ User impact: Users may be unable to access the Microsoft 365 admin center and see delays when accessing other Microsoft 365 services. More info: Additionally, admins are reporting issues when attempting to access some Microsoft Purview and Microsoft Intune functions. Users are also seeing issues with add-ins and network connectivity in Outlook. Current status: Microsoft is reviewing reports of an issue impacting Microsoft Azure and Microsoft 365 services, including impact to the Microsoft 365 admin center and other services, including but not limited to those described in the more info section of this communication. We're reviewing corresponding service telemetry to isolate the cause of the issue and determine next troubleshooting steps. Scope of impact: Any users attempting to access Microsoft 365 services may be impacted. Next update by: Wednesday, October 29, 2025, at 10:30 AM PST (5:30 PM UTC)

  2. investigating Oct 30, 2025, 02:33 PM UTC

    Microsoft has declared this issue resolved.

  3. identified Oct 30, 2025, 02:35 PM UTC

    Microsoft has declared this issue resolved

  4. monitoring Oct 30, 2025, 02:35 PM UTC

    Microsoft has declared this issue resolved

  5. resolved Oct 30, 2025, 02:35 PM UTC

    Microsoft has declared this issue resolved

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