British Columbia Institute of Technology incident

Cherwell Service Management - unavailable

Resolved after 1 hour 4 minutes, affecting Service BCIT (service.bcit.ca), on February 13, 2023.

investigating Feb 13, 2023, 04:24 PM UTC

We are continuing to investigate this issue.

Started
Feb 13, 2023, 03:30 PM UTC
Resolved
Feb 13, 2023, 04:35 PM UTC
Duration
1h 4m
Detected by Pingoru
Feb 13, 2023, 03:30 PM UTC

Affected components

Service BCIT (service.bcit.ca)

Update timeline

  1. investigating Feb 13, 2023, 03:30 PM UTC

    The Cherwell Service Management system is currently unavailable. We are investigating this issue and will provide updates as soon as possible. Thank you for your patience as we work towards a resolution of this issue.

  2. investigating Feb 13, 2023, 03:30 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 13, 2023, 04:24 PM UTC

    We are continuing to investigate this issue.

  4. resolved Feb 13, 2023, 04:35 PM UTC

    This incident has been resolved.

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