British Columbia Institute of Technology incident
BMC Network Services
Critical Vendor's status page →
Resolved after 6 hours 16 minutes, affecting Network Services, on June 15, 2023.
An issue with the Shaw connection has been identified and a Shaw technician is on route to troubleshoot.
Affected components
Network Services
Update timeline
- investigating Jun 15, 2023, 05:34 PM UTC
Clients are reporting that Network Services appear to be down at the BMC campus. This issue appears to be affecting Wired and Wireless internet connectivity as well as VOIP phone connectivity. IT Services is aware of the issue and is investigating.
- identified Jun 15, 2023, 09:24 PM UTC
An issue with the Shaw connection has been identified and a Shaw technician is on route to troubleshoot.
- resolved Jun 15, 2023, 11:51 PM UTC
BMC Network Services have been restored.
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