British Columbia Institute of Technology incident

Student Email Outage

Resolved after 1 hour 42 minutes, affecting myBCIT Email (SMTP/IMAP), on July 17, 2023.

monitoring Jul 17, 2023, 05:52 PM UTC

A fix has been implemented and IT Services is monitoring the results

Started
Jul 17, 2023, 05:32 PM UTC
Resolved
Jul 17, 2023, 07:15 PM UTC
Duration
1h 42m
Detected by Pingoru
Jul 17, 2023, 05:32 PM UTC

Affected components

myBCIT Email (SMTP/IMAP)

Update timeline

  1. investigating Jul 17, 2023, 05:32 PM UTC

    Student Email is currently down. IT Services Staff are currently investigating this issue.

  2. monitoring Jul 17, 2023, 05:52 PM UTC

    A fix has been implemented and IT Services is monitoring the results

  3. resolved Jul 17, 2023, 07:15 PM UTC

    The issue with my.bcit.ca email has been resolved.

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