British Columbia Institute of Technology incident

Adobe Acrobat Licensing Issue

Resolved after 29 days, affecting Adobe, on October 3, 2023.

identified Oct 03, 2023, 07:10 PM UTC

There is currently an issue with the Adobe Acrobat licensing where users are experiencing issues accessing Adobe Express and Adobe Stock resources. IT Services is currently working with the licensing vendor to resolve this issue.

Started
Oct 03, 2023, 07:10 PM UTC
Resolved
Nov 01, 2023, 08:06 PM UTC
Duration
29d
Detected by Pingoru
Oct 03, 2023, 07:10 PM UTC

Affected components

Adobe

Update timeline

  1. identified Oct 03, 2023, 07:10 PM UTC

    There is currently an issue with the Adobe Acrobat licensing where users are experiencing issues accessing Adobe Express and Adobe Stock resources. IT Services is currently working with the licensing vendor to resolve this issue.

  2. resolved Nov 01, 2023, 08:06 PM UTC

    The Adobe licensing issue has been resolved.

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