Resolved after 3 hours 53 minutes, affecting myBCIT Webmail (Students, Faculty and Staff) and myBCIT Email (SMTP/IMAP), on November 13, 2023.
Issue has been identified and resolved: Users previously experiencing missing email should have their mailboxes restored completely.
Affected components
myBCIT Webmail (Students, Faculty and Staff)myBCIT Email (SMTP/IMAP)
Update timeline
- investigating Nov 13, 2023, 05:56 PM UTC
The IT department is currently investigating reported problems with the my.bcit.ca email service.
- resolved Nov 13, 2023, 09:49 PM UTC
Issue has been identified and resolved: Users previously experiencing missing email should have their mailboxes restored completely.
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